Life needs more holidays What will you switch off?
Life needs more holidaysWhat will you switch off?

Your health and safety is important to us

Every effort is made to ensure all our houses are as safe a possible;

windows have restricted opening to protect children and window locks to protect property.

Each bedroom has information on what to do in the event of fire.

Guests should drink responsibly, observe neighbours privacy, keep noise to a minimum  and not leave candles unattended.

Please don't abuse the houses. A house that sleeps 10 should not be used for 18!

We rarely experience power cuts but provide torches and a variety of cooking and heating choices.

On arrival, guests are asked to familiarise themselves with the layouts of all properties and make sure their guests and children are also clued up.

Smoke and carbon monoxide alarms are fitted and fire exstinguishers and blankets are available and regularly checked.

Instruction leaflets are available for the use of domestic equipment.

A small first aid box is also available at each property with a list of helpful phone numbers.

The properties are submitted to regular gas checks in line with current legislation where applicable.

Guests may wish to take their own drinking water to East Hott Bank Farm as the water is from a hillside spring. Take their own currency, maps and passports. We also provide an axe for firewood and a life jacket for the pond.

In exceptional circumstances maintenance work may have to be scheduled.

We inform guests in advance. Disruption will be kept to a minimum.

All gardeners, housekeepers and window cleaners keep noise and disturbance to a minimum and observe guests' privacy.

Please return all keys to their boxes. An arrival, in the dark, with young children to find an empty key box is no fun.

 

Due to high winter tides the steps (4) down to the beach from the garden at Overcliffe have been damaged. A  ladder has been provided in the Boathouse for those who do not want to negotiate the 2' drop. Alternatively walk right along the headland about 10m and step on to the beach. Wheelchair access to the beach is via the adjacent tarmac roadway from the golf club.

 

The beaches at Filey and Overcliffe are flat and very safe but guests are advised to observe tide times, and not to swim beyond their depth. There is a tarmac ramp for pushchairs and wheelchairs down to the Cobble Landing.

Please remember farm animals horses and dogs can be unpredictable.

 

WE LOVE THAT YOU LOVE OUR HOUSES. WE TRY OUR BEST TO HELP YOU CREATE GREAT FAMILY MEMORIES.

 

 

It greatly assists our housekeeping staff if Guests leave properties as they expect to find them and should on leaving secure all  windows and doors. Clear up after dogs. Put out rubbish according to local recycling rules.

Can we help?

Update has further residential properties managed by Parkes and Co, 01943 467000 in Addingham, Askwith, Burley in Wharfedale and Ilkley. 

We have a commercial property on The Grove in Ilkley.

Our farms support a breeding flock of Kerry Hill sheep and their wool is used for duvets and meat at the holiday properties. We also produce hay and laylage. 

We have a 6 bedroom student house in Newport Shropshire which we let annually to Harper Adams University students.

 

We are happy to advise on local attractions, places to eat and things to do in the area using our local knowledge and contacts.

We have provided a high chair, travel cot and buggy at Overcliffe. We do not have room at the other houses.There are beach towels and beach toys at the houses where appropriate.

 

Each year we support several local charities. In 2014 it has been Farmers for Action and Smile for Hatti (info available on request). We endeavour to reuse recyle and support local businesses. Our houses are dog friendly but it can be impossible to remove every dog hair. All houses have a supply of cleaning materials and dishwasher tables loo rolls etc. We try to return all lost property but anything remaining at the end of the season we send to local charity shops.

 

We do our best to accommodate those suffering from limited mobility but not all properties are suitable for those with disabilities. Please speak to Linda for further help and information.

We enjoy a tremendous number of repeat bookings but if you are unhappy with any aspect of your stay please let us know so that we can endeavour to solve the problem.

Company accountant is Sagars of Leeds.



VAT no.

Not applicable

Regulatory authority

Council tax is collected by the relevant local authority. Gas checks are undertaken where appropriate. Fire exstinguishers etc are serviced annually. The gardens are overseen by our regular gardeners and house repairs by our builders and plumbers. All animal movements are reported to the relevant Animal Health Departments of the relevant local authorities.

All properties are insured but guests are asked to take responsibility for their own personal possessions and vehicles.

What to do?

Concerts at Leeds Arena, visit relatives, enjoy the Leeds Indie Food Festival, exhibitions at the Henry Moore Gallery, golf a wonderful courses at Alwoodley and Moortown, shop to your heart's content or search the visit Leeds or www.treasuretrails.com websites.

For all rentals please contact 

may.rhodes@hotmail.com

07474449190 or Linda Burrows

07801651783 at pinkceb@aol.com. Dunstarn Cottage is also available through Air B and B.

 

Our inaugural outdoor picnic theatre event is Pride and Prejudice on Friday evening

7th July 2017

at Dunstarn Farm Adel Leeds 16 by Chapterhouse Theatre Co.

 

Last updated 9th April 2017

Web photos courtesy Linda Burrows

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