Every effort is made to ensure all our houses are as safe a possible;
windows have restricted opening to protect children and window locks to protect property.
When guests inform us of problems we inspect and resolve them as quickly as possible.
Each bedroom has information on what to do in the event of fire.
There are outside PIR lights at all holiday properties in the Update portfolio.
We politely request that Guests drink responsibly, observe neighbours' privacy, keep noise to a minimum and do not leave candles unattended.
Please don't abuse the houses. A house that sleeps 10 should not be used for 18!
We rarely experience power cuts but provide torches and a variety of cooking and heating choices.
On arrival, guests are asked to familiarise themselves with the layouts of all properties and make sure their guests and children are also clued up.
Smoke and carbon monoxide alarms are fitted and fire exstinguishers and blankets are available and regularly checked.
Instruction leaflets are available for the use of domestic equipment.
A small first aid box is also available at each property with a list of helpful phone numbers.
Chimneys are swept where applicable.
The properties are submitted to regular gas checks in line with current legislation where applicable.
Guests may wish to take their own drinking water to East Hott Bank Farm as the water is from a hillside spring. Indeed some when visiting the Kingdom of East Hott Bank may take their own currency, maps and passports. We also provide an axe for firewood, coal, fire lighters and a life jacket for the pond.
In exceptional circumstances maintenance work may have to be scheduled during a stay. We inform guests in advance. Disruption will be kept to a minimum. Usually decorating etc is done during a 'closed' period in the Winter.
All gardeners, housekeepers and window cleaners keep noise and disturbance to a minimum and observe guests' privacy. We do our best to return lost property.
Please return all keys to their boxes. On arrival, in the dark, with young children to find an empty key box is no fun..........
Please be careful when negotiating the steps on to the beach at Overcliffe, different tide levels alter the stones and steps on to the beach can come and go depending on the tidal conditions. Alternatively walk right, along the headland about 10m and step on to the beach. Wheelchair access to the beach is via the adjacent tarmac roadway from the golf club.
The beaches at Filey and Overcliffe are flat and very safe but guests are advised to observe tide times, and not to swim beyond their depth. There is a tarmac ramp for pushchairs and wheelchairs down to the Cobble Landing at Filey.
We have a 24 hour gap between visits due to Covid precautions and all staff have their own PPE. WE wash mattress and pillow protectors between bookings.
Please remember farm animals, horses and dogs can be unpredictable.......as well as family members!!
WE LOVE THAT YOU LOVE OUR HOUSES. WE TRY OUR BEST TO HELP YOU CREATE GREAT FAMILY MEMORIES.
Update has further residential properties managed by Parkes and Co, 01943 467000 in Addingham, Askwith, Burley in Wharfedale and Ilkley.
We have a commercial property on The Grove in Ilkley.
Our farms support a breeding flock of Kerry Hill sheep and their wool is used for duvets and meat at the holiday properties. We also produce hay and laylage.
We have a 6 bedroom student house in Newport Shropshire which we let annually to Harper Adams University students.
We are happy to advise on local attractions, places to eat and things to do in the area using our local knowledge and contacts.
We have provided a high chair, travel cot and buggy at Overcliffe. We do not have room at the other houses.There are beach towels and beach toys at the houses where appropriate.
Each year we support several local charities. In 2014 it has been Farmers for Action and Smile for Hatti (info available on request). We endeavour to reuse recyle and support local businesses. Our houses are dog friendly but it can be impossible to remove every dog hair. All houses have a supply of cleaning materials and dishwasher tables loo rolls etc. We try to return all lost property but anything remaining at the end of the season we send to local charity shops.
We do our best to accommodate those suffering from limited mobility but not all properties are suitable for those with disabilities. Please speak to Linda for further help and information.
We enjoy a tremendous number of repeat bookings but if you are unhappy with any aspect of your stay please let us know so that we can endeavour to solve the problem.
Council tax is collected by the relevant local authority. Gas checks are undertaken where appropriate. Fire exstinguishers etc are serviced annually. The gardens are overseen by our regular gardeners and house repairs by our builders and plumbers. All animal movements are reported to the relevant Animal Health Departments of the relevant local authorities.
All properties are insured but guests are asked to take responsibility for their own personal possessions and vehicles.
All of our properties are close to fabulous beaches or woodland walks, so pack up a picnic and enjoy the wonderful British summer countryside. Bath in nature...............
Have you seen?
For all rentals please contact May Rhodes on
firstname.lastname@example.org or 07474449190 or Linda Burrows
07801651783 at email@example.com. Dunstarn Cottage is also available through Air B and B.
Over the past couple of years we have hosted a walking theatre performance and two summer outdoor theatre events, as well as assisted Cinematography students to make a film for Leeds University..........if you have a project in mind, we'd be pleased to discuss things.........
Currently we host regular gun dog training courses through Kirkbourne Spaniels.........
Last updated 18th Aug 2020
Web photos courtesy Linda Burrows